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RogerTech.uk
Silver Surfer cyber support
RogerTech.uk home
Last updated 19 May 2025
RogerTech support will be at the St Ives & St Leonards Village Hall Computer Café
… on 23 & 30 May 9am-noon.
It would help to know if you intend to come, please email the day before.
The Bits & Bytes Club is an internet club that meets in the upstairs meeting room at Ferndown library on the
first and third Tuesday afternoons 2:30 to 4pm - for free! (Working with Dorset Council Digital Champions.)
RogerTech will be running it on 20 May & 17 June.
The format includes a short presentation, time for lots of questions
and an opportunity to deal with individual tech issues. All welcome!
RogerTech is familiar with iPad, iPhone and Mac devices.
Cyber support
Support for internet users … to become safe and secure and gain confidence.
'If it's out of the blue … it's not for you!'
… or, 'If it's out of the blue … don't click through!'
Suspicious phone call? Quiz the caller!
… Ask, "What is my full name?", and, "My postcode?"
… also if your bank(!), "My last transaction?"
… before you decide it could be genuine.
Six cyber-safety suggestions
- Email-1: Check the email address of the sender … click/tap on it, is it OK?
- Email-2: If you didn't ask for it, don't take immediate action, think about it!
- Security: use a different password for every website, easy to remember but long (see Password guidance below).
- Social media: don't allow Facebook to access your contacts, nor WhatsApp, also owned by Facebook.
Facebook has had many data breaches! The privacy-focussed Signal app can replace WhatsApp.
- Privacy: Google profiles its users, so every search and Google email is used to profile you for adverts.
Use a privacy-focussed search engine - Apple and others endorse the use of search engine DuckDuckGo.com.
Also: avoid using the Google Chrome browser - Safari or Firefox don't track and profile you.
- Telephone: your bank/HMRC/Microsoft/etc will never ring you requesting information or action.
Resources
RogerTech documents
Avoiding cybercrime
keeping your money safe
Privacy on the internet
keeping your identity safe
Email scam check
essential email safety guide
Email safe practice
email safety, guidance and management
Using the email Bcc box
what to write to those who don't use it!
Password guidance
help in creating passwords
Useful information
safe to download files and shortcuts
Silver Surfer - IE1
course details for Internet Essentials - 1
Silver Surfer - IE2
course details for Internet Essentials - 2
Cybersecurity presentation
presentation notes
Useful web links and documents
Telegraph article: online security
a reader's questions and answers (from 2015!)
ageUK: Internet security booklet (pdf)
a self-help guide
ageUK: Staying safe online
and how to avoid a variety of scams
MoneySavingExpert: 30+ ways to stop scams
very helpful advice
Gibson Research: How big is your haystack?
is your password good enough?!
learnmyway: courses for going online
making online learning easy
getsafeonline: online safety advice
from a business-backed resource
Apple guide: iPadOS 18 overview
help at rogertech.uk
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